Asana Anatomy of Work Index 2022: Work on work hinders organizational agility

SAN FRANCISCO–(BUSINESS WIRE)–Asana, Inc. (NYSE:ASAN)(LTSE:ASAN), a leading work management platform for teams, today released its annual Anatomy of Work Index, an in-depth analysis how people spend their time at work. While hybrid and remote work trends have offered employees greater flexibility, the majority of their day – 58% – is still wasted coordinating work rather than the skilled and strategic jobs they were hired for. .

More than two years of working in the pandemic era has dramatically changed the way employees spend their time. With greater ability to concentrate at home, individuals spend 33% of their day on skilled work, a 27% year-over-year increase. However, time spent on strategy represents less than 10% of their workday, a staggering 36% decrease from last year, reflecting the challenges organizations face bringing together teams spread across the same wavelength to plan the future.

With these up and down trends, it’s no surprise that employees’ views on how and where they maximize their day have shifted. Ideally, workers want an almost equal split of time spent in the office (7 p.m.) and home (8 p.m.) each week. More than ever, the office is preferred for collaboration-focused activities such as onboarding, one-on-one meetings with their manager, and strategy sessions, while home is the preferred location for their skilled work.

Conducted by Global Web Index (GWI) on behalf of Asana, the Anatomy of Work Index 2022 surveyed the behaviors and attitudes of 10,624 knowledge workers in Australia, France, Germany, Japan, Singapore , in the UK and the US, to understand what works — and what doesn’t — in the new era of organizational agility.

Moving forward (and backward) towards the future of work

Today, the lines between work and life are more blurred than ever. Whether organizations choose an in-person, hybrid, or fully remote model, a lack of clarity, coupled with increasing digital distractions, continues to fuel challenges for workers around the world.

Although employees miss deadlines less (15% vs. 26% last year), they struggle to balance their priorities and set clear boundaries. For example, employees lose 6 weeks of work each year on a combination of duplicate work and unnecessary meetings. With 37% saying they don’t have a specific start or end time for their working day (this figure jumps to 53% for Gen Z employees), there’s a need to put Implement consistent guidelines and processes to better manage remote and in-person collaboration.

Additional global results include:

  • Managers spend the most time each day coordinating work (62%) followed by the C-Suite (60%)

    • As an organization grows, so does work on work. Employees of medium and large companies spend 59% of their day on it. That’s 5% more time than small businesses

  • Too many meetings (24%) and uncertainty about prioritizing (22%) lead to missed deadlines

  • Overall, workers are using slightly fewer apps per day (9) than last year (10), but they still feel overwhelmed by them. Compared to a year ago:

    • 42% spend more time on email

    • 40% spend more time on video calls

    • 52% are more multitasking during virtual meetings

    • 56% believe they should respond to notifications immediately

  • While nearly half of employees (47%) find it easier to focus at home, 41% feel more isolated when working remotely

Between battling work on the job and navigating endless pings and notifications, burnout remains a persistent challenge for employees around the world. While overall levels of burnout have improved slightly from 71% to 63%, the problem is pervasive among younger workers, with 84% of Gen Z reporting burnout in the past year. And with nearly 1 in 4 workers experiencing burnout 4 or more times, 42% experiencing burnout and impostor syndrome simultaneously, and 40% believing it’s an inevitable part of success, organizations need to do more to set clear boundaries and prioritize employee well-being.

“The unprecedented disruption of the pandemic has fundamentally changed the way we live, including rethinking work and our relationship with it,” said Anne Raimondi, Chief Operating Officer at Asana. “As we enter the new era of agile working, it is crucial for organizations to connect their teams around a clear purpose and a shared sense of accomplishment to ensure that employees feel seen, heard and valued. By doing so, we can emerge from the burnout and bottlenecks of the past two years to chart a new course into the future of work.

Despite the adaptations organizations have made since the start of the pandemic, the survey results illustrate the big differences and opportunities to redefine work around the world:

  • Australian workers are most likely to say that better mentoring and training could alleviate burnout and impostor syndrome — 45% experience both at the same time
  • Despite French employees who spend the most time in the office (27 hours) also miss the most deadlines each week (25%)

  • Germany spends the least time on work about work (53%), although time spent on strategy has also halved to 7% (from 14% last year)
  • Japanese workers spend the least time in unnecessary meetings compared to other markets (2 hours per week)
  • Singapore spends the most time working on work (69%) – year-over-year increase, while work on work has decreased globally
  • UK workers spend the least amount of time in the office per week (18 hours) and miss the fewest deadlines
  • The employees of the WE suffered from burnout an average of 2.3 times in the past year – the highest rate in the world

The new era of the agile workplace

Today, organizations have a tremendous opportunity to reflect on past challenges and progress made as they envision the future of the agile workplace.

One in five workers say mental health resources and clarity of organizational goals would mitigate the impact of burnout and impostor syndrome. Additionally, employees say they could save 5.4 hours per week, or the equivalent of 6 work weeks (257 hours) per year, if processes were improved.

“In 2022 and beyond, leaders must constantly assess the needs of their employees and the sentiment of their team,” said Dr. Sahar Yousef, cognitive neuroscientist, UC Berkeley.The companies that will thrive in the new era of agility will be those that continue to evolve and, therefore, attract and retain top talent because they listen and adapt accordingly. Organizations that don’t will be left behind. »

Asana’s 2022 Anatomy of Work Index and more information on the results are available for download: https://asana.com/resources/anatomy-of-work

About Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Based in San Francisco, California, Asana has more than 119,000 paying customers and millions of free organizations in 190 countries. Global customers like Amazon, Affirm, Japan Airlines, and Sky rely on Asana to manage everything from business goals and digital transformation to product launches and marketing campaigns. For more information, visit www.asana.com.

Research Methodology

In October 2021, a quantitative study was conducted by GWI on behalf of Asana to understand how people spend their time at work. Asana and Global Web Index co-designed the questionnaire and studied the behaviors and attitudes of 10,624 knowledge workers in Australia, France and Germany; Japan; Singapore; the United Kingdom and the United States

Aubrey L. Morgan