Everbridge’s Best in Resilience Study Measures Organizational Risk Readiness as More Global Brands Achieve Prestigious Certification

BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM) and national public alerting software solutions, today announced the findings of its first annual study The best of resilienceMT study, designed to measure the operational readiness of government organizations and multinational companies to manage critical events before, during and after they occur. A “resilient” organization ensures that employees, assets, resources and communities are protected against risks, including natural disasters, man-made threats, digital downtime, supply chain disruptions supplies and everything else.

The Everbridge Best in Resilience™ Certification Program provides a unique framework of standards for assessing an organization’s overall resilience, drawing on 20 years of professional services engagements in over 150 countries to offer businesses and government agencies an end-to-end methodology for assessing resilience in the face of critical events.

Survey respondents answered a series of questions about their organization’s preparedness for disruptive events. A sample of the results of companies that have achieved The best of resilience certification status includes:

  • 98% feel optimistic about building resilience to critical events in the future

  • 84% can notify affected/potentially affected parties in less than 10 minutes

  • 84% regularly assess risk events and determine their impact within 15 minutes of becoming aware of the event

  • 68% can report on the safety of the majority of employees in less than 30 minutes

  • 61% use dynamic location information to identify risks to people and target communications to them

  • Respondents are most concerned about cyber threats (84.1%), physical attacks (84.1%) and bad weather (81.8%)

  • Respondents take action through training (97.7%), tabletop exercises (90.9%), and software deployment/use (81.8%)

More companies are participating in the Best in Resilience™ certification program, including more recently healthcare company Humana. They join the ranks of companies such as Goldman Sachs, Dow, Discover, Takeda, NBCUniversal, Lincoln Financial Group, Medtronic, Johnson Controls, American Family Insurance and Siemens in meeting rigorous formalized standards to become Best in Resilience™ Certified.

“Siemens is a company that literally operates in every corner of the world,” said Gerald Ulmer, Head of Strategy and Digital Transformation, Siemens AG. “Corporate Security protects Siemens and helps it unlock business opportunities and grow. In this regard, continuous reflection is crucial on the path to resilience. Programs such as Best in Resilience are a great opportunity for such critical and inclusive reflections, providing terrific insights and learnings, and most importantly, providing clues and recommendations for direct implementation and improvement.

Adds Brad Abelt, GSOC & Security Ops Manager at Johnson Controls“Best in Resilience is a great benchmarking tool to see how our organization compares to others and provides us with opportunities for improvement.”

Aaron Van Gieson, Senior Continuity and Program Manager at Medtronicagrees: “The Best in Resilience program provides credible recognition of the efforts we have undertaken to protect our people, our operations and our reputation.

The Best in Resilience™ certification program also helps ensure that public organizations and governments such as the State of Oregon and Iceland are best equipped to anticipate and manage critical events.

“We have made tremendous progress in how we coordinate with responders and provide location-based alerts,” said Tómas Gíslason, Deputy CEO of 112 Iceland, which coordinates emergency preparedness and response for the Nordic country. “The evaluation process confirmed our achievements and provided further opportunities for improvement.”

Achieving Best in Resilience™ certification allows organizations to benchmark their performance against that of their industry peers, including strengths and opportunities for improvement; improve resilience planning, budgeting and resource allocation; demonstrate a commitment to duty of care, building trust between employees, partners and customers; and recruiting and retaining top talent; among other benefits.

“Everbridge applauds all of our Best in Resilience™ certified customers for demonstrating the kind of resilience leadership that serves as a role model for other forward-thinking organizations,” said Vernon Irvin, executive vice president and chief revenue officer at Everbridge. “With critical events on the rise across the globe, operational resilience represents a way to thrive in uncertain times, and our methodology provides the industry’s first standardized way to measure and drive digital transformation.”

Everbridge’s Best in Resilience™ Advisory Board Summer Meeting Held Virtually on July 13e. Certified organizations discussed best practices for crisis communication, situational awareness and business continuity.

About Everbridge

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events to keep people safe and organizations running™. During public safety threats such as active fire situations, terrorist attacks, or extreme weather conditions, as well as critical business events, including computer outages, cyberattacks, product recalls, or supply chain disruptions. sourcing, more than 6,200 customers in 76 countries rely on the company’s critical service. Event management platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders who can help, automate execution of predefined communication processes through secure delivery to more than 100 different communication modalities and track the progress of the execution of response plans. For more information, visit www.everbridge.com, read the company blog and follow Twitter and Facebook.

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Aubrey L. Morgan