MedStar Health taps Kyndryl to transform its IT organization

Hybrid cloud and automation to help MedStar Health improve IT resiliency and accelerate innovation in patient and caregiver experiences

Kyndryl (NYSE: KD), the world’s largest provider of IT infrastructure services, and MedStar Health today announced a five-year agreement under which Kyndryl will provide mission-critical computing capabilities across the MedStar Health system and accelerate its digital transformation with the goal of improving patient and caregiver experiences.

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In the wake of the pandemic, the healthcare industry has seen an increased need for technology services and automation. Under this new agreement, MedStar Health will use Kyndryl Bridge to integrate artificial intelligence for IT operations (AIOps) and automation capabilities to deliver improved resilient services to patients.

“We understand that the health and well-being of patients and associates are top priorities for MedStar Health,” said Jim Batterton, Kyndryl’s general manager, US Public and Federal Market. “With Kyndryl’s help and expertise, MedStar Health can reinvent care delivery services by tapping into our clinical and healthcare-focused IT services. By implementing a hybrid cloud, MedStar Health can seamlessly access the IT tools and resources needed to achieve its patient-centric mission. »

As part of this collaboration, Kyndryl will deliver and support scalable computing capabilities through a dedicated, purpose-built command center. Enabled by Kyndryl’s managed services experts, the command center will focus on delivering the highest levels of quality and reliability to help MedStar Health deliver the highest levels of safe patient care.

MedStar Health will also leverage Kyndryl’s broad array of technologies and skills, including Kyndryl Consult and its global strategic partnership with Microsoft, to migrate critical workloads, resulting in a more modern and resilient hybrid cloud infrastructure.

In addition, Kyndryl will provide ongoing health technology services, including specialized clinical and IT service centers, infrastructure support, onsite technical support, network and security services.

For more information on Kyndryl’s cloud services, please visit:

About Kyndryl

Kyndryl (NYSE: KD) is the world’s largest provider of IT infrastructure services, serving thousands of enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex and critical information systems that the world depends on every day. For more information, visit

Aubrey L. Morgan