Petco Evolves Organizational Design to Enable the Next Phase of Growth
SAN DIEGO, August 9, 2022 /PRNewswire/ — Petco Health and Wellness Company, Inc. (NASDAQ: WOOF) today announced an evolution of its organizational design and new roles to enable continued growth by taking full advantage of its end-to-end ecosystem to customers. Through its unique model, including more than 200 veterinary hospitals and more than a thousand veterinary clinics, grooming, training, and leading proprietary and exclusive brands, Petco serves more than 24 million customers how, where, and when they want to shop.
To further align its leadership team to enable Petco’s customer-first strategy, the company has made the following key appointments:
- Amy College, Chief Merchandising Officer, assumes responsibility for demand planning. This decision is designed to allow him and his teams to have an even more precise integrated vision of products and customer demand. Amy’s experience running omnichannel businesses and demand planning at Best Buy will be invaluable in this expanded role.
- Jason Heffelfinger, Senior Vice President Services, was promoted to Chief Services Officer. Jason played a pivotal role in building the company’s veterinary model, including the acquisition of its Thrive joint venture and small veterinary hospitals. He also led the rapid acceleration of Petco’s grooming business.
- Darren MacDonald, Chief Digital and Innovation Officer, assumes an expanded role as Chief Customer Officer. In this new role, Darren will lead customer-focused teams, including his current digital team, as well as marketing, membership, loyalty, business analytics/data science and customer service. As Chief Customer Officer, Darren will draw on his previous experience leading customer-centric organizations at Jet, Walmart.com and IAC.
- Justin Tichy, Chief Pet Care Center Officer, has been named Chief Operating Officer, assuming additional responsibility for company-wide logistics, including oversight of the company’s distribution centers. Justin will continue to manage Petco’s more than 1,400 Pet Care Centers in the United States, and by strengthening the connection between distribution and Pet Care Centers, the right inventory will be in the right places to meet customer demand. Justin will use his tremendous experience at Walmart, Target and Best Buy to drive excellence in our pet care centers and distribution.
The company also announced that Mike Nuzzochief operating officer and president of services, will be leaving Petco after more than seven years with the company.
“These appointments and our organizational design are emblematic of our desire to put the customer and data at the center of everything we do, as we meet the customer need for a single partner for the health and well-being needs of their pet. It also demonstrates our dedication to driving operational excellence. Finally, it highlights the incredible talent we have at Petco and our focus on developing that talent,” said Petco’s CEO. , Ron Coughlin.
“I also want to express my deepest thanks to Mike who has held many leadership positions at Petco, from CFO to COO to President of Services, and who has left an indelible mark on our business,” concluded Ron.
About Petco, The Health + Wellness Co.
Founded in 1965, Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and our own Petco Partners. We have consistently set new standards in pet care while providing comprehensive pet wellness products, services and solutions, and building communities that deepen the pet-pet bond. . We operate over 1,500 pet care centers across the United States, Mexico and Porto Rico, which offer merchandise, pets, grooming, training and a growing network of on-site veterinary hospitals and mobile veterinary clinics. Our comprehensive pet health and wellness ecosystem can be accessed through our Pet Care Centers and digitally on petco.com and the Petco App. In tandem with Petco Love (formerly the Petco Foundation), an independent, non-profit organization, we work with and support thousands of local animal welfare groups across the country and, through in-store adoption events, we’ve helped find homes for over 6.5 million animals.
Caution Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding expectations, beliefs, plans, objectives, goals, strategies, future events or performance and underlying assumptions and other statements other than statements of historical fact. Although Petco believes that the expectations and assumptions reflected in these statements are reasonable, there can be no assurance that such expectations will prove to be correct. Forward-looking statements are subject to numerous risks and uncertainties, including risk factors that Petco identifies in its filings with the Securities and Exchange Commission, and actual results may differ materially from the results discussed in such forward-looking statements. Petco undertakes no obligation to update publicly any forward-looking statements it may make, whether as a result of new information, future events or otherwise, except as required by law, regulation or other relevant legal authority. requires it.
SOURCE Petco Health and Wellness Company, Inc.